Last Updated: January 1, 2026
TheDTCTools.com (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
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- INFORMATION WE COLLECT
We collect the following information when you use our services:
1.1. INFORMATION YOU PROVIDE
- Email address
- Full name
- TradingView username (for indicator products)
- Telegram username (for signals services)
- Any information you provide in support communications
1.2. PAYMENT INFORMATION
Payment information is collected and processed by our third-party payment processors:
- Whop (for card payments)
- NOWPayments (for cryptocurrency payments)
We do NOT store your credit card numbers, bank account information, or cryptocurrency wallet details on our servers. Payment data is handled entirely by these secure third-party processors.
1.3. USAGE DATA
We may collect information about how you use our products and services, including:
- Which products you purchase
- How you use our indicators and bots
- Support inquiries and interactions
- Access logs and timestamps
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- HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
2.1. PROVIDING SERVICES
- Delivering products and services you purchase
- Granting access to indicators, bots, and signals groups
- Providing technical support
- Sending product updates and important notifications
2.2. EMAIL MARKETING
- Sending promotional emails about our products and services
- Announcing new features, tools, or offers
- Sharing educational content and trading tips
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email or contacting us.
2.3. PRODUCT IMPROVEMENT
- Analyzing how products are used
- Identifying issues and bugs
- Improving user experience
- Developing new features and products
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- HOW WE PROTECT YOUR INFORMATION
We take reasonable measures to protect your personal information:
- Secure servers and encrypted connections
- Limited access to personal data (only authorized team members)
- Payment processing through trusted third-party providers
- Regular security reviews and updates
However, NO method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
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- INFORMATION SHARING AND DISCLOSURE
4.1. WE DO NOT SELL YOUR DATA
We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes.
4.2. SERVICE PROVIDERS
We share information with third-party service providers who assist us in operating our business:
- Payment processors (Whop, NOWPayments)
- Email service providers (for sending communications)
- Hosting providers (for website and data storage)
These providers are contractually required to protect your information and use it only for the services they provide to us.
4.3. LEGAL REQUIREMENTS
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or abuse
- Protect the safety of our users or the public
4.4. BUSINESS TRANSFERS
If we sell or transfer our business, user information may be transferred to the new owner to continue providing services.
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- DATA RETENTION
We retain your personal information for as long as:
- You maintain an active account or subscription
- Necessary to provide services you’ve purchased (including lifetime products)
- Required by law or for legitimate business purposes
If you request account deletion, we will delete or anonymize your data, except where we are legally required to retain it.
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- YOUR RIGHTS AND CHOICES
6.1. ACCESS AND CORRECTION
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Update your account details
Contact us at support@thedtctools.com with such requests.
6.2. MARKETING OPT-OUT
You may opt out of marketing emails by:
- Clicking “unsubscribe” in any marketing email
- Contacting us at support@thedtctools.com
Note: You cannot opt out of service-related emails (purchase confirmations, product updates, support responses, etc.)
6.3. ACCOUNT DELETION
You may request deletion of your account and personal information. Please note:
- This does not entitle you to a refund
- We may retain certain data as required by law
- Deletion is permanent and cannot be undone
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- COOKIES AND TRACKING
Currently, we do NOT use cookies, analytics services (like Google Analytics), or third-party tracking technologies on our website.
If we implement such technologies in the future, we will update this Privacy Policy and notify users.
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- THIRD-PARTY PLATFORMS
8.1. TELEGRAM
Our signals services operate through Telegram groups. Your use of Telegram is subject to Telegram’s privacy policy and terms of service. We only collect your Telegram username to grant access.
8.2. TRADINGVIEW
Our indicators work on the TradingView platform. Your use of TradingView is subject to TradingView’s privacy policy and terms. We collect your TradingView username only to provide indicator access.
8.3. MT5 BROKERS
Our bots work with MT5 brokers. We do not access or store your broker account information, trading data, or financial details.
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- CHILDREN’S PRIVACY
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
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- INTERNATIONAL DATA TRANSFERS
Our business operates from Pakistan. If you are accessing our services from outside Pakistan, your information may be transferred to and processed in Pakistan.
By using our services, you consent to the transfer of your information to Pakistan and acknowledge that Pakistan’s data protection laws may differ from those in your country.
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- CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting to our website.
Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically.
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- CONTACT US
If you have questions about this Privacy Policy or how we handle your information:
Email: support@thedtctools.com
Telegram: @Thedtc_edu
Website: TheDTCTools.com
Support Hours: 10:00 PM EST to 1:00 PM EST (next day)
Response Time: Within 12 hours
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Last Updated: January 1, 2026
By using TheDTCTools.com, you acknowledge that you have read and understood this Privacy Policy.